[Table] Comparison of Cultures w/ LOW and HIGH values on Explicit Structure

Column 1 Column 2
A Culture with a LOW Value on Explicit Structure A Culture with a HIGH Value on Explicit Structure
NORM: Many formal expectations aren’t written down. NORM: Most (if not all) formal expectations are written down.
CONTRIBUTING BELIEFS: CONTRIBUTING BELIEFS:
• We should always follow the rules, so we should be careful about what we write down • We should never intentionally break a rule, but we can’t do that unless we know what the rules are
• Rules are rules; i.e. there is no clear distinction between the function or severity of different types of rules • There are a few different types of “rule” with different functions and expectations associated with them
• We should always know what the rules are (i.e. usually assumed that expectations or values should be internalized), but since we can’t realistically do that, better to give ourselves an excuse by leaving things vague • We should always know what the rules are (i.e. internalized to whatever degree), but externally documented so we don’t have to remember them
• If we trust each other, then we shouldn’t need to write things down (i.e. making things explicit makes natural things feel too mechanical) • We can trust each other, but let’s write things down such that we don’t have to rely on our trust (i.e. avoids “an inappropriate use of love and care…” -David Allen)
• If you have to remind me of an explicit agreement I made, then something has gone wrong (i.e. either I’m bad, or you’re a jerk), so it’s better to have fewer potential triggers • If you have to remind me of an explicit agreement I made, then thank goodness we wrote it down (i.e. I’m always doing my best AND you got my back)